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Melbourne On-Road Public Transport Priority Program Business Case & Toolkit

Improving bus and train on-time performance for the state of Victoria

  • Melbourne, Victoria

    Melbourne, Victoria

When public transport use changed during the pandemic, we helped Melbourne respond with new strategies to enhance the system

When Covid19 hit Melbourne, an unexpected side-effect was an increase in traffic congestion when many people stopped using public transport and opted for their own car. In response, the Department of Transport (DoT) sought our assistance on a program of improvements to the on-road bus and tram system to encourage usage. We provided DoT with a business case and toolkit to help them understand possible infrastructure needs, their costs, and our recommendation on which initiatives should be prioritised.

Working with DoT stakeholders and transport operators, we identified locations across the transport network where public transport enhancements could be made. These would contribute to an overall improvement in network performance and user benefits, helping encourage a return to public transport, and mitigating the risk of a disproportionate increase in single-passenger vehicle use.

Though the effects of the pandemic on transport were unexpected, we were able to align all suggestions with existing strategic directions for the tram, bus, and road networks, including the Transport Integration Act, Plan Melbourne, the Victoria Bus Plan, Tram Plan, and the Climate Change Act.

At a Glance

  • Department of Transport (DoT)


Meet Our Team

Christian Griffith, Senior Principal - Transport, Market Leader - Advisory

My goal is to use transport to create great places for people to live and work. Good outcomes need engagement, evidence, and perspective.
Christian Griffith Senior Principal - Transport, Market Leader - Advisory Read More

Christian Griffith

Senior Principal - Transport, Market Leader - Advisory

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