Improving asset management and citizen communications with digital tools

City of Terrebonne Geospatial Services

Following their 2021–2025 strategic plan, the City of Terrebonne sought to strengthen the adoption of innovative information technology solutions and improve citizen access to municipal services. Through a framework agreement, the City engaged our geospatial team to provide specialized expertise to support their internal team across a range of projects.

This collaboration led to the development of efficient web and mobile geospatial solutions that increased the City’s operational effectiveness—both in delivering public services and managing daily activities. Guided by these priorities, our team designed and deployed a dozen digital tools. These solutions support, among other things, the inventory of parks and equipment, the management of easements and mowing contracts, and the tracking of vegetation maintenance. We also redesigned the municipality’s official mapping, signage catalog, and streetlight inventory across the entire territory. Our team built these solutions using the ArcGIS Enterprise platform, including ArcGIS Field Maps, Survey123, Experience Builder, ArcGIS Dashboard, and FME, Safe Software’s ETL solution.

With these tools and resources, the City of Terrebonne’s administration is now more efficient and more agile in communicating municipal updates to their residents.