Expanding an urban health center to address rising community demand for complex care and rehabilitation services

Trillium Health Partners - The Gilgan Family Queensway Health Centre

The new patient tower situated at the north end of Trillium Health Partners’ (THP’s) Queensway Health Centre addresses the needs of a growing community, aging infrastructure, and healthcare capacity challenges. THP engaged us to provide architecture, interior design, landscape architecture, and building and civil engineering services as part of the project team.

Our understanding of patient care, clinical and operational efficiencies, along with our experience in designing positive patient and staff environments, guided the design of the new patient tower on the future home of The Gilgan Family Queensway Health Centre. Bringing a progressive image to the existing campus and the surrounding neighborhood, the building addresses present patient care challenges and supports future developments on the site.

The nine-story inpatient tower and surrounding site foster a healing environment meant to support staff, patients and families. With parallel patient units connected by shared services and a central circulation core, the H-shaped floor plates enhance operational efficiencies while reducing excess building area to mitigate capital and future operational costs. It accommodates more than 350 beds and respects operational constraints and supports patient choice and independence with clear wayfinding, accessible outdoor spaces, dining rooms, therapy gyms, lounges with garden and city views, and comfortable rest areas. Natural light penetrates staff and patient areas.

The future home of The Gilgan Family Queensway Health Centre will be a testament to the power of thoughtful design and community-focused, complex continuing care and rehabilitation services.