Skip to main content
Start of main content

South East Water Self-Service PFI Portal

Review of Pressure and Flow Information modeling methodology and development of a new web portal for customer use

  • 750K


  • Melbourne, Victoria

    Melbourne, Victoria

Updated modeling methodology provides reliable data for online portal

Managing a resource like water effectively requires access to reliable data. South East Water (SEW) authority in Melbourne engaged Stantec to assist in reviewing their existing Pressure and Flow Information (PFI) modeling methodology, and to develop a new web portal for customer use.

After evaluating the best-practices of other water authorities in the State of Victoria, and completing a comprehensive review of PFI methodologies, a bulk approach was adopted to simulate PFI delivery to cover all customers, rather than running individual simulations on an ad-hoc basis. This approach offers greater consistency and reliability across the results. Our team then developed a programmed script to allow access to the data via an online portal. 

The new process reduces inherent risks associated with manual manipulation of large datasets and provides a repeatable process, allowing data to be easily updated or expanded by SEW in future. The revised PFI methodology allows efficient management and direction of information via SEW’s self-service online portal, providing an instant service to the community.

At a Glance

  • South East Water (SEW)
Meet Our Team

Alana Duncker, Market Leader—Digital Services

The work I do helps our clients make critical decisions to keep the water flowing and supports their decision making.
Alana Duncker Market Leader—Digital Services Read More

Alana Duncker

Market Leader—Digital Services

We’re better together

  • Become a client

    Partner with us today to change how tomorrow looks. You’re exactly what’s needed to help us make it happen in your community.

  • Design your career

    Work with passionate people who are experts in their field. Our teams love what they do and are driven by how their work makes an impact on the communities they serve.

End of main content
To top