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Atlanta Cityworks Asset Management System Implementation

Supporting Atlanta’s smart utility goals with a new asset management system

  • $1M

    Project Value

  • Atlanta, Georgia

    Atlanta, Georgia

Implementing a new asset management solution that includes organizational change management planning

The City of Atlanta needed to transition their 20-year-old water and wastewater linear infrastructure tracking and asset management system over to the new Cityworks System. They reached out to our team to help.

Working closely with the Office of Linear Infrastructure Operations (OLIO) and Department of Watershed Management’s (DWM’s) IT Department, we implemented and configured the Cityworks Online and Storeroom programs. As part of this process, we performed geographic information system (GIS) and data assessment and provided recommendations and updates. We reviewed previous data assessments and offered data migration recommendations. We also developed OLIO sewer collection and water distribution asset management process improvements and confirmed the City’s functional and feature requirements for using Cityworks. Additionally, we assisted with data migration, system and user testing, user training, and Cityworks go-live and support.

With the transition now complete, the Cityworks System allows the City to better leverage advanced GIS data and tools and more effectively manage their assets.

At a Glance

  • City of Atlanta
Meet Our Team

Chris Puccio, Principal

I truly enjoy guiding our clients to first refocus their expectations on business needs and then offer technology as a business-driven solution to help attain their objectives.

James Hale, Principal, GIS Practice Lead

Leading a synergistic team that is breaking new ground and delivering spatial information to those in need is what I value in my work.

Sharon Matthews, Program Manager

As a program manager, I get to leverage my past experience and partner with my clients to help solve issues and strategize for the future.

Chris Puccio


James Hale

Principal, GIS Practice Lead

Sharon Matthews

Program Manager

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