Creating a health center that is accessible, adaptable, and people-focused
Conceived as a community destination to foster better utilization of health services—and therefore a healthier community—the Virtua Camden Family Health Center was designed to prioritize access to staff and operational transparency.
A rigorous design process began with exploring the ideal clinical flow model and then using that prototype as a building block for the facility. The building’s program includes a family medicine practice, physical therapy gym, dental clinic, podiatry practice, and a clinical “hotel” that allows multiple specialty practices to employ the facility on a part-time basis. A community room on the first floor activates the entrance to the campus while providing an amenity that can be used for patient education events, furthering the mission of wellness. Situated at an intersection along a very busy thoroughfare, the building provides a new prominence for the campus and a statement of Virtua’s long-term commitment to the Camden community.
The selection of the clinical model was influenced by a variety of factors, including patient experience, staff experience, and what philosophical message the model conveyed. In the end, an open model where providers are constantly on-stage was selected for its ability to achieve the accessibility that was desired.
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