New programme management system supports MAG’s ambitious expansion plans
Manchester Airports Group (MAG) needed to implement a Programme Office to support their ambitious expansion plans to purchase of new airports, increase capacity at others together with the £650m Airport City development at Manchester Airport. This required an in-depth review of their capabilities to improve project, programme and portfolio processes, practices and systems to ensure successful delivery. MAG required an approach that would allow them to prioritise and track projects against business drivers, regulatory requirements and customer satisfaction.
The Stantec team reviewed MAG’s entire programme management approach, interviewing key MAG personnel across the business, studying their existing business processes, internal interfaces, reporting and control systems, related business systems, and infrastructure. We then developed an improved PDS combining industry best practice with their existing approaches, to ensure changes were only made where there was genuine business benefit.
Working closely with MAG’s Health & Safety team we embedded Health and Safety into every aspect of the company’s Project Delivery System and developed an eight step Knowledge Management approach based on best practice.
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