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Published in World Water Magazine: Embracing change delivers SMART technologies

August 05, 2019

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A successful business change is key to ensuring a sustainable return on investment says Stantec’s Neil Croxton

By Neil Croxton

Over the past several years, the water industry has increasingly investigated new technologies to address performance gaps and improve efficiency. Across water network distribution systems, the use of self-monitoring, analysis, and reporting technology (SMART) is becoming more prevalent and developments in Operational Technology (OT) are providing solutions, which start to meet many of the challenges a 21st century utility company faces.

However, experience in other sectors has shown that the adoption of a SMART network needs to be fully considered, if the benefits of such solutions are to be realised. Many of the challenges of adopting new solutions result not from the technology itself, but from how successfully the new technology is embedded within the organisation.

As water and wastewater companies embrace new operational technologies, it may be time to take a step back and learn from other industries that have already followed the path of performance improvement through new data-driven solutions.

In this World Water article Neil Croxton, technical director at Stantec explains why it’s not enough just to adopt new SMART technologies and how successful business change is key to ensuring a sustainable return on investment.

Read the online article published by World Water Magazine

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