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Autonomous vehicle use cases transit agencies can plan for right now

July 12, 2022

Stantec GenerationAV’s Neal Hemenover discusses putting automation at the center of the customer experience in this article for METRO Magazine

Public transportation agencies and operators are battling to bring people back. The pandemic has significantly impacted how public agencies and operators manage their transportation networks amid driver shortages and reduced ridership—and forced them to get creative.

One of the key areas agencies and operators are targeting in the hopes of improving customer experience is introducing new technology and different levels of service within and around the existing network. Transit is looking at all ways to put service on the street and create an experience that will help draw customers.

Fixed route, microtransit, and paratransit are tackling that customer experience in multiple ways with autonomy and technology.

Read the full article in METRO Magazine.

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