“Getting there is half the fun,” right? The right airport can complement a great travel experience by making it easy for passengers to find their way through check-in, bag drop, security, and to their gate, and by providing opportunities to eat, shop, and relax along the way. We don’t just design the terminal, we design the entire passenger experience. That’s why our airport designs consistently rank in the top 10 in independent passenger satisfaction surveys. We integrate important features directly into our designs, like intuitive wayfinding, art installations, and retail, food, and beverage facilities that deliver the level of quality and variety that sophisticated customers expect.
We collaborate with our clients and all airport stakeholders—passengers, airlines, authorities having jurisdiction, tenants, and the local community—whether we’re designing a renovation, expansion, or new terminal building. And when it’s time to build, we know how to plan the work for the least possible disruption to airport operations. We can’t control missed connections or weather delays, but when your passengers are “stuck at the airport,” we do all we can to make sure they don’t feel that way.
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